Exchange Policy
At IndicluB, we take pride in delivering premium fashion. While we do not accept returns, we offer exchanges within 4 days of delivery, provided the conditions below are met:
Eligibility for Exchange
You are eligible for an exchange if:
The product is unused, unworn, and in its original condition with all tags and packaging intact.
A valid unboxing video is provided.
The exchange request is submitted within 4 days of receiving the order.
Mandatory Unboxing Video
To ensure transparency and prevent misuse, a continuous unboxing video is required for all exchange requests. The video must:
Clearly show the sealed package being opened.
Highlight any issue (e.g., wrong item, wrong size, or product defect).
Be unedited, with no cuts or interruptions.
What You Can Exchange
We accept exchanges for:
Size or color change of the same product (subject to stock availability).
Wrong or defective items, with valid unboxing proof.
Non-Exchangeable Items
We do not offer exchanges for:
Used, worn, or washed products
Items without original packaging or tags
Products without a valid unboxing video